Team Building

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Team Building Exercise

MACLAREN’S PRODUCT RECALL

Safe to say the management team at Maclaren is having a terrible week. On Monday its US subsidiary issued a press statement announcing a recall of every baby stroller it has sold in the United States in the past decade — which means about one million units. The purpose is to install a cover for the stroller’s hinge mechanism, which is sharp enough to cut through a baby’s fingers should they happen to be in the wrong spot as the stroller is opened. In fact, this has happened on at least twelve occasions.

The company’s employees, who presumably take great pride in Maclaren’s child safety-related mission, are struggling with the sudden awareness that babies’ fingers were amputated because of their product.
A luxury brand built over the years has been destroyed in one day
Lawsuits are undoubtedly threatening.
Channel operations that should be in holiday high gear are consumed with recall execution.
Marketing mechanisms designed to trumpet a promise of high performance are being deployed to proclaim the opposite.
The corporate website, overwhelmed by traffic, has been inaccessible.
And all this is thanks to what may be misuse of the product, not inherent defect.

Maclaren has brought your project team on board to deal with these problems. Derive two recommended solution to all these problems. As a group present this solution to the CEO and other board members of Maclaren justifying why your solution is the best option for them to sign off on.

You are recommended to do the following for your presentation.

As a team, select a team leader
Discuss the problems
Write out your solutions
Identify the best two recommendations
Nominate someone from the team to present your recommendations to the CEO.

You have 25 minutes for this exercise .Good Luck

A STARBUCKS ON EVERY CORNER

In 2008, Starbucks announced that they would be closing 600 US stores. Up to that point, Starbucks stores had added new offerings, including Wi-Fi and music for sale, but started to lose its warm “neighbourhood store” feeling in favour of a chain store persona. Harvard Business Review points out that in this situation, “Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special.” Meaning, in order to keep up, Starbucks would either have to cut prices, or cut down on stores to restore its brand exclusivity. HBR’s case study shares three problems with the growth of Starbucks:

Alienating early adopters
Too broad of an appeal
Superficial growth through new stores and products.

You are recommended to do the following for your presentation.

As a team, select a team leader
Discuss the problems
Write out your solutions
Identify the best two recommendations
Nominate someone from the team to present your recommendations to the CEO.

You have 25 minutes for this exercise. Good Luck

THE JONES COMPANY: WE NEED A PROCESS INTERVENTION

The Jones Company operates a centrally located storeroom in their manufacturing complex. Every afternoon each craftsman writes a request for tools that will be required for the next day’s work. These tools include nuts, bolts, screws, washers, flashlight batteries, and gloves.

During the night shift, storeroom staffs fill the orders of items requested by the craftsmen. Each morning, one or two workers from each department go to the storeroom with a trolley to pick up the filled order.

As a result of this process Jones Company have highlighted the following issues:

Other craftsmen are idle while others go to pick up the tools
The craftsmen that go to pick up the tools get exhausted before completing their hours for the day
Some of the tools collected are incomplete or wrong
The tools collected are not enough sometimes, which causes delay in the work process. Hence, low productivity

You are the key members of a project team that Jones Company has brought on board to deal with these problems. Derive one recommended solution to all these problems. As a group present this solution to the CEO and other board members of Jones Company justifying why your solution is the best option for them to sign off on.

You are recommended to do the following for your presentation.

As a team, select a team leader
Discuss the problems
Write out your solutions
Identify the best two recommendations
Nominate someone from the team to present your recommendations to the CEO.

You have 25 minutes for this exercise. Good Luck

MayBach: IS THIS OUR DEATH?

MayBach is a software company that was established 6 years ago by Tinway Construction. Tinway Construction has only invested in MayBach at its inception and expects the MayBach to be able to finance its business activities itself.

MayBach decides to hire a firm Shoreditch Consults to start a training program and to improve their business operations. Shoreditch Consults does a good job and MayBach starts to reap the benefits in the form of several major projects in the domestic market.

MayBach employs 15 new people in the middle of a crucial project; two senior executives (Change Management Director and Chief Technology Officer) leave for better remuneration.

As a result of them leaving several issues have come up:

MayBach cannot afford to train new executives and increase staff salary
There is limited information on the strategy used to access the projects and because MayBach is a small organisation some of the vital information can only be given by the executives that have left the company
Some other staff are now threatening to leave the company
All the major projects that MayBach is executing are experiencing delays (some clients are threatening to take their project to other competitors).

You are the key members of a project team that MayBach has built in-house to deal with these problems. Derive one recommended solution to all these problems. As a group present this solution to the CEO and other board members of MayBach justifying why your solution is the best option for them to sign off on.

You are recommended to do the following for your presentation.

As a team, select a team leader
Discuss the problems
Write out your solutions
Identify the best two recommendations
Nominate someone from the team to present your recommendations to the CEO.

You have 25 minutes for this exercise. Good Luck

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